You can initiate a transfer by reaching out to us via WhatsApp, phone, or through our website’s “Contact Us” section. Our team will guide you through the process.

While we understand the importance of rate stability, we are unable to offer the option to lock in exchange rates for extended periods. This is due to the dynamic and unpredictable nature of currency markets, where rates can experience sudden and significant fluctuations. However, we continuously monitor the market to offer you the most competitive rates at the time of your transaction, ensuring you receive the best value possible for your money transfer.

Processing times can vary based on factors such as bank processing times, transfer method, transfer amount and regulatory checks. If your funds are deposited into our account, we will settle your account on the same day. However, we strive to complete transfers promptly and efficiently, and you can expect to receive your funds within the estimated timeframes provided during the initiation of the transfer.

We will notify you via original communication correspondence as soon as your money transfer is successfully completed. You can also log in to your account on our website to view the confirmation and details of the completed transaction.

To comply with regulations, we may require proof of identity, address, and the purpose of the transfer. Depending on the amount or frequency of the transaction, we may require additional documentation. This helps ensure the security and legality of your transactions.

We prioritize data security. Our platform uses advanced encryption and follows industry best practices to safeguard your personal and financial information.

Compliance with regulations is our top priority. Compliance is a top priority for us. We follow stringent regulatory procedures, including customer verification, transaction monitoring, and reporting to relevant authorities, to ensure legal and secure money transfers.

Compliance with regulations is our top priority. Caspian Exchange employs a secure online platform that allows you to initiate and track money transfers from Australia to Iran and vice versa. Our transparent process ensures efficient and reliable cross-border transactions.